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"Incredibly kind and professional"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Royal Infirmary of Edinburgh at Little France / Xrays and scans

(as the patient),

Dear Royal Edinburgh Hospital Adults Emergency Department, at Little France.

I wanted to express my heartfelt gratitude for the exceptional care I received during my recent visit to the emergency department. Doctor Anna and the entire staff were incredibly kind and professional, making a difficult situation much more bearable.

Special thanks to the staff in radiotherapy as well, whose kindness and encouragement meant a lot to me. Young boy nurse who serve me with medication left me bottle of water on my back pack when I was taken to X ray. Small things mean a lot!! Amazing people and staff!! It’s good to know people at NHS care about you when you in pain.

Your dedication and hard work are truly appreciated.

Thank you once again.

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 3 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 01/04/2025 at 19:14
Published on Care Opinion at 19:14


picture of Michelle Jack

Thank you for taking time to feedback to us. I will make sure teams are aware of this.

Take care and thanks again.

Michelle

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Response from Ray Middlemiss, Clinical Nurse Manager, Emergency Department, NHS Lothian 3 months ago
Ray Middlemiss
Clinical Nurse Manager, Emergency Department,
NHS Lothian
Submitted on 03/04/2025 at 09:29
Published on Care Opinion at 09:29


Thank you for your lovely feedback which I will share with the team:-) I hope you are recovering well.

Kind regards

Ray

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