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"Lack of empathy"

About: Aberdeen Royal Infirmary / Acute Short Stay Medicine

(as a service user),

Most staff horrible, wait ages for meds, get told u r getting kept in then discharged at last minute, head nurse was very rude and another nurse had no empathy. Some nurses lovely but some were so rude and disgusting behaviour. Been in a few times n chucking people out that's still sick. 

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Responses

Response from Elaine Brooks, Senior Charge Nurse, Short Stay Medicine, Unscheduled Care, NHS Grampian last month
Elaine Brooks
Senior Charge Nurse, Short Stay Medicine, Unscheduled Care,
NHS Grampian
Submitted on 01/04/2025 at 09:50
Published on Care Opinion at 10:17


Dear Sara632

Thank you for taking the time to provide feedback.

I am sorry to hear of your experience.

If you wish to discuss this further please contact me on 01224 550961 to discuss this further

Regards

Elaine

Elaine Brooks

SCN, Ward 103, ARI.

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