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It’s people like you are hero’s behind the scene

Posted By EddieK41

"It’s people like you are hero’s behind the scene"

About: Royal Victoria Hospital / Gastroenterology

(as the patient),

From becoming unwell with the amount of appointments and schedules to the RVH, I would like to say Thank You to GI Secretary Catherine.  

Catherine you have been exceptional and compassionate coordinating the care I needed being that bridge of communication to the consultant. It’s people like you are hero’s behind the scene.

Forever Grateful 

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Responses

Response from Clare Forsythe, Patient and Client Experience Manager, Belfast Trust Wide, Belfast Health and Social Care Trust 3 months ago
Clare Forsythe
Patient and Client Experience Manager, Belfast Trust Wide,
Belfast Health and Social Care Trust

Submitted on 17/07/2025 at 12:15
Published on Care Opinion at 12:15

picture of Clare Forsythe

Dear EddieK41

My name is Clare Forsythe and I am the Patient and Client Experience Manager in the Belfast Trust.

Thank you for taking the time to share your story with us on Care Opinion.

I apologise that you did not previously receive a response to your story however, I would like to reassure you that your feedback has been shared with the team.

We have been working closely with teams across the Trust to ensure we now have staff to respond to all stories we receive through Care Opinion.

Your feedback is really important to us here in the Trust and I would encourage you to share any future experiences and feedback about our services through Care Opinion.

Kind Regards

Clare Forsythe

Patient & Client Experience Manager

Central Nursing & User Involvement

PatientExperience@belfasttrust.hscni.net

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