Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Really professional caring service

Story from nhs.uk

"Really professional caring service "

About: Wessex Road Surgery

I did an online request, within the hour I had a call from a member of the clinical team, then had a booked appointment for later that morning. The Doctor who seen me was brilliant, understood my problem and arranged a prescription. So efficient

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wessex Road Surgery 3 weeks ago
Wessex Road Surgery

Submitted on 14/04/2025 at 10:32
Published on nhs.uk at 10:32

Dear Malcolm Farrell

Thank you for posting a review of the service you received following and on line connect request. You were contacted within the hour from a member of the clinical team and booked an appointment for later that morning. The doctor you saw was brilliant, understood your problem and arranged a prescription. You found the service to be very efficient.

Your feedback will be shared with the teams at Shore Medical and is very much appreciated.

Anne Holburn

Patient Liaison Deputy Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k