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"Maternity services/labour ward"

About: Maternity / Labour Ward / Delivery Suite

(as a service user),

I gave birth at the Ulster Hospital a couple of weeks ago. It wasn’t the birthing experience I had planned. I had an emergency c-section for cord prolapse.

I want to thank everyone that was involved in my care that night on the labour ward - the obstetric, anaesthetic and paediatric team. Their quick and competent actions in an obstetric emergency were flawless. Without their exceptional care I hate to think what the outcome could have been. As a healthcare professional myself it is challenging and scary trusting a team in a high risk situation like this. However, they recognised the complication immediately and acted so professionally that I knew I was safe. They approached both myself and my partner with clear communication and empathy throughout. Although the experience was traumatic we take comfort in the exceptional care we received and this has made a huge difference in both my physical and mental recovery.

As a member of staff within the heath service (outside of maternity services) I am extremely proud to tell people of the outstanding care I received.

Thank you from myself and my family.

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Responses

Response from Sarah McKevitt, Lead Midwife, Woman & Acute Child Health - Maternity, South Eastern Health and Social Care Trust last month
Sarah McKevitt
Lead Midwife, Woman & Acute Child Health - Maternity,
South Eastern Health and Social Care Trust
Submitted on 01/04/2025 at 18:24
Published on Care Opinion at 18:24


Dear March2025,

Congratulations on the birth of your baby and I hope you have both made a full recovery. Thank you for taking the time to post your positive feedback regarding your experience in our care. It is a traumatic and anxious time for parents when an emergency situation happens during labour. However if parents feel that the team act quickly and efficiency it can bring a sense of reassurance and calmness to a stressful situation. We appreciate your acknowledgement of how well the emergency was handled and I will pass on your kind words to the team involved.

Kindest Regards

Sarah

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