"No help"

First i was diagnosed over rhe phone with a chest infection and given antibiotics. When i looked at what i had been given it said 'Do Not Take' with Alupurinol which i had previously been prescribed for my gout. This was a little concerning but fortunately the chest infection eventually cleared. 2 weeks ago i started suffering from pains in my back and down my leg, these have become quite debilitating and extremely painful. I already take Naproxen for the arthritis in my knees but it was not touching the pain in my back & legs. After calling the doctor again i was diagnosed over the phone with sciatica and prescribed Nefopam. This painkiller did not agree with me and i ended up struggling to pass water which was very worrying. I called the doctor again and unfortunately can only describe this call and previous calls as a difficult experience. The doctor was at best unempathetic and at worst completely dismissive of my symptoms and pain. He basically told me to keep taking Naproxen which he gave me another prescription for. I am back where i started with it all. I still have my severe knee pain (which seems to have been ignored now as no follow up or additional steroid injections) and i now have additional problems and it would be really helpful to actually see a doctor. I do not believe telephone appointments are suitable for diagnosing everything and i also think that if you are talking to a GP on the phone you need someone who actually sounds interested rather than quite rude & dismissive. He also never said his name just this is the GP from Patford House? I understand that things have changed and it is no longer possible to just call for a doctors appointment but sadly i think too many ailments are going under the radar due to diagnosis by phone.