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A great member of staff

Story from nhs.uk

"A great member of staff "

About: Everest House Surgery

I attended everest GP surgery 27/3/25,I was met by member of staff room 14,a very polite and friendly person and to the point, explained everything in an easy to understand way ,also answered all my questions, forwarded a good follow up plan,very happy with my experience,well done everest he's a excellent member of staff

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Responses

Response from Everest House Surgery last month
Everest House Surgery

Submitted on 01/04/2025 at 11:33
Published on nhs.uk at 11:33

Dear Mr Coundon

Thank you so much for your fantastic feedback! We're thrilled to hear that your experience at the Surgery was so positive, and that the staff member in Room 14 made you feel comfortable and well-informed. It’s wonderful to know that you received clear explanations and a helpful follow-up plan. We’ll be sure to pass on your kind words to the team. Thanks again for sharing your experience.

Kind regards

Lisa Flaherty

Practice Manager

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