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"Parking at Nine Wells Hospital"

About: Ninewells Hospital

(as the patient),

I don't believe a private company should be allowed to charge legitimate patients for parking in any of the car parks at Ninewells Hospital in Dundee. I think patients should be able to show their proof of appointment when parking and have a ticket to scan when leaving the car park.

There could be many ways to stop people who work in Dundee from using the car parks and therefore taking up valuable parking places for genuine patients. It's a disgrace.

Attending the hospital is stressful enough without being given a parking fine for having to park in a tiny area over a line to make sure you make your appointment.

I believe it's well known that the hospital car park is being used by people who work in Dundee. Something really must be done about it. No excuses.

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Responses

Response from Louise Fraser, Soft Facilities Manager, Facilities Directorate, NHS Tayside last month
Louise Fraser
Soft Facilities Manager, Facilities Directorate,
NHS Tayside

With lead responsibility for NHST Domestic Services, NHST Site Management and Car Parks, NHST Residences and all Soft Facility Services for Perth and Kinross and Angus Localities.

Submitted on 01/04/2025 at 14:20
Published on Care Opinion at 15:00


picture of Louise Fraser

NHS Tayside provides free parking in line with the removal of parking charges in 2021, and we recognise that demand for parking has increased as more and more vehicles attempt to enter our Ninewells site. SABA Ltd manage parking at Ninewells Hospital on behalf of NHS Tayside and monitor the use of our car parks and there is currently no supporting evidence to suggest that our car park is being used as a Park and Ride.. I have, however, instructed SABA Ltd to closely monitor this.

NHS Tayside welcomes your feedback and we are currently undertaking a review of our car park at Ninewells Hospital in an effort to secure improved access to parking for our patients, visitors and staff.

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