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All in all a 10 out of 10 experience

Posted By Dunks

"All in all a 10 out of 10 experience"

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Orthopaedic Ward B23

(as a service user),

I only had to wait a few weeks before being admitted to the Forth Valley Hospital in Larbert Scotland.  The care and attention beforehand was excellent. I was also fortunate to have the same consultant do my operation as did my left hip.  Mr Murray was excellent once again and 4 weeks later I am now walking using just one stick.  Post op the nurses and physios were superb and the 4 person ward was very quiet and comfortable.  All in all a 10 out of 10 experience.  Well done the SNHS.

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Responses

Response from Ewan Jack, Consultant Anaesthetist/Clinical Lead- Theatres, Theatres, NHS Forth Valley 2 months ago
Ewan Jack
Consultant Anaesthetist/Clinical Lead- Theatres, Theatres,
NHS Forth Valley

Submitted on 01/04/2025 at 09:09
Published on Care Opinion at 09:09

@Dunks, thank you very much for taking the time to write about your recent stay here in Forth Valley Royal. I am very glad that we met your expectations and that your recovery is going so well. We work in very large teams who are always trying to deliver the best possible care to each and every individual so it is a pleasure to hear that our efforts have been worthwhile. I will pass on your personal thanks to Mr Murray and ensure that the wider team get to read your comments. I wish you all the best in your ongoing recovery.

Yours

Ewan Jack

Clinical lead; theatres

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Response from Megan Fleming, Senior Charge Nurse, National Treatment Centre, NHS Forth Valley 2 months ago
Megan Fleming
Senior Charge Nurse, National Treatment Centre,
NHS Forth Valley

Senior Charge Nurse

Submitted on 01/04/2025 at 13:11
Published on Care Opinion at 13:11

Dear Dunks,

Thank you for taking the time to share your experience on the care you received when you were recently in the NTC for operation. I'm so glad to hear that your surgery went smoothly and that you received such wonderful care! It sounds like the team in the NTC really made a difference in your recovery which is fantastic to hear.

It will be my pleasure to pass on your feedback to the whole team. Wishing you all the best in your continued recovery.

Kind regards
Megan Fleming
Senior Charge Nurse
National Treatment Centre

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