Text size

Theme

Language

"Basingstoke CHEC are amazing "

I have had 2 cataract procedures over the past 10 weeks in Basingstoke and both have been carried out with extreme care and brilliant support. I was so nervous in preparation for the first one but I had a lovely lady who held my hand during the whole procedure. They were so kind on arrival and throughout. This made my second procedure less worrying for me - same again another kind lady held my hand through the procedure and so kind. - reassuring me all the time.

Its so worrying having someone touching your eyes but trust in them as they are the experts. Took around 1 hour for the dilation - that's the longest part !! Then no more than 10 minutes for the actual procedure - so absolutely brilliant. Follow aftercare and you should have no issues - they go through this in great detail to ensure you understand. And yes you can see straight afterwards albeit a little blurry for up to a week but mine was pretty clear after 24 hours. So pleased I had it done with CHEC.

Thank you to the team for looking after me so well.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Community Health and Eyecare Limited last week
Community Health and Eyecare Limited
Submitted on 13/05/2025 at 11:33
Published on nhs.uk at 11:33


Dear Tracey Giles,

Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment.

Our colleagues strive to be professional, caring and reassuring, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them.

Best wishes

CHEC

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k