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"They have been exceptionally attentive and helpful"

About: Adult Health and Social Care Localities / Rehab Services Barrhead

(as a relative),

Occupational therapist Carol + Physio Judith have been exceptionally attentive and helpful in dealing with my Mum. They have gone above and beyond our expectations, to help my Mum cope with her declining mobility.

Particular example: My Mum had to press her Telecore Alert button 3 times in one night. I went through to my Mum's to understand what was happening, and Carol and Judith were already there and assisting - and had called Alison (nurse) for further support. They were brilliant - and the collective decision was taken to phone an ambulance (directed by the Doctors at Barrhead Health Centre) - which was the correct decision.

Thanks to them all - much appreciated!

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Responses

Response from Lynne Siddiqui, Community Rehabilitation Service Manager/ Lead AHP , Eastwood Community Rehabilitation Team, East Renfrewshire Health and Social Care Partnership 3 months ago
Lynne Siddiqui
Community Rehabilitation Service Manager/ Lead AHP , Eastwood Community Rehabilitation Team,
East Renfrewshire Health and Social Care Partnership
Submitted on 31/03/2025 at 12:48
Published on Care Opinion at 12:48


Dear camelopardalispe96,

My name is Lynne Siddiqui and I am the Community Rehabilitation Service Manager and Lead Allied Health Professional in East Renfrewshire Health and Social Care Partnership.

Thank you for sharing your feedback on your positive experience of the staff within the Barrhead Community Rehabilitation Team in relation to their support for your mother.

I am sorry to hear your mum was unwell and required to attend hospital, but grateful that the urgent support from Carol, Judith and Alison helped at that time. They will appreciate your kind words and recognition of their input, and I will ensure I share this with the whole team.

Sending my best wishes.

Kind regards,

Lynne

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