"Rude Employees"

About: Quedgeley Medical Centre Quedgeley Medical Centre Gloucester GL2 4NF

Posted via nhs.uk 3 months ago

The medical center provides excellent mental health services for those in need. However, the GP reception staff have been nothing but rude, unprofessional and argumentative to myself and other regarding appointments or concerns. The use of a lethargic tone, unfriendly attitude and rude behaviour complete undermines the values of the NHS.
Having made a call to the center. I was interrupted multiple times when describing my symptoms and very quickly pressured into a pharmacy. Despite not knowing the full story or any previous steps I've taken.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Quedgeley Medical Centre

Submitted on 08/04/2025 at 11:32

Published on nhs.uk at 11:32

We are very sorry to hear about your experience of our reception service. We would very much welcome the opportunity to look into the concerns you've raised in more detail. If you would be happy to share your experience via our online feedback form, including your name and the dates/times of your interactions, this will enable us to explore the matter further: https://quedgeleymedicalcentre.nhs.uk/services/managing-your-health-online/online-forms/feedback/
Thank you
Quedgeley Medical Centre

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Rude Employees

"Rude Employees"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k