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"The care and respect has been amazing"

About: University Hospital Monklands / Day Surgery

(as a parent/guardian),

Our son was recently referred to day surgery for tooth extraction. I would like to thank all staff from nurses to the surgeons for his care and for putting me at ease as I was a absolute nervous wreck and emotional putting him through this. My son claims his ice cream and chicken burger and chips was best part and toy room was great too. This department was exceptionally clean so a big thanks to domestics too. The support and care he was given was amazing and not once did he feel scared considering he's terrified of hospitals. Thank you again this is 2nd time I've visited this hospital and the care and respect has been amazing. I'd say it's best hospital in Lanarkshire. Thank you.

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Responses

Response from Claire Inch, Senior Charge Nurse, Day Surgery/ Endoscopy Unit, NHSL 3 months ago
Claire Inch
Senior Charge Nurse, Day Surgery/ Endoscopy Unit,
NHSL
Submitted on 31/03/2025 at 14:41
Published on Care Opinion at 14:41


Dear Laura372

Thank you for posting your experience of the Day Surgery Unit here at University Hospital Monklands.

The staff recognise that having a procedure undertaken can be a very anxious time for children and their parent/carer, and the importance of ensuring they are made to feel at ease.

I'm delighted your experience was so positive and I will pass on your kind comments to both the clinical and domestic team.

I hope your son is recovering well

Kind regards

Claire

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