"It took 1 whole day for me to get sent my C.b.i.…"

my appointment was regarding my insomnia and i had to wait around 15 minutes for the doctor of my appointment to come and when i finally got to tell him the details of the insomnia, he went along with it but then didn't tell me that he wouldn't and didn't want to prescribe sleeping pills until I requested it and after telling me that he wouldn't, he then told me around 2 or 3 times to leave the room and that he would send cognitive behavioural therapy treatment and then when I left the appointment, he didn't send me the link to the C.b.i. treatment until the next morning