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Every single staff member had been fantastic

Posted By centauruseb35

"Every single staff member had been fantastic"

About: Queen Margaret Hospital / Single Point Contact Hub Victoria Hospital / Urology

(as a service user),

I was referred for prostrate problems. My first appointment after being referred by my GP was in mid November 2024 at the Victoria Infirmary,  at the Urology DTC Level9 .

Following that appointment, I was referred for MRI at the QMH Dunfermline. The result showed no issues , but due to slightly raisedPSA I was referred the for Biopsy , I went for this in mid March 2025. My result appointment was towards the end of March 2025 back.at VHK Urology DTC .

Thankfully all was clear no signs of cancer. I have been so impressed with everyone from day 1 , where my journey started back in 2024.

Every single staff member had been fantastic , making my journey so good . Everything has happened within a smooth time frame as well . I want to thank everyone from the bottom of my heart.

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Responses

Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife 7 months ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife

Submitted on 28/03/2025 at 14:58
Published on Care Opinion at 14:58

Dear centauruseb35

Thank you so much for taking the time to post your lovely feedback regarding your experiences of the urology service regarding prostate problems.

Firstly, I am delighted to hear that your results have come back as clear for cancer, it must have been a worrying time for you. I am also very happy to hear how all the staff helped make your journey good and how fantastic you think they were.

I am also very pleased that everything was undertaken in smooth timely matter.

I look forward to sharing your story with all of the urology team, they will all be delighted to hear your thankful comments.

Best wishes from us all

Jackie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by centauruseb35 (a service user)

Thank you so much Jacqui

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