"Failure of service "

I was asked to attend a blood test asap so booked the first appointment I could get, which was 2 weeks later, arrived at my blood test appointment to be told the doctor hadn’t put request through so they couldn’t do it. What a complete waste of time, now have to wait another 10 days, if the doctor is asking for a test why have they not put it through, absolute waste of my time and nhs time