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"The care and compassion I received was outstanding"

About: Queen Elizabeth University Hospital Glasgow / West of Scotland Major Trauma Ward (ward 1c)

(as the patient),

I’d like to thank everyone involved in my care whilst I spent time at Ward 1 C.

The care and compassion I received was outstanding and I especially want to thank nurses Jess and Lauren, you were both amazing.

I spent around 11 days on the ward following an accident whilst working away from home which resulted in skin graft surgery. The staff did a fantastic job and deserve some recognition and a big thank you. Keep up the great work.

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Responses

Response from Morag Busby, Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 2 months ago
Morag Busby
Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde
Submitted on 01/04/2025 at 16:16
Published on Care Opinion at 16:16


Dear CDH

Thank you so much for taking the time to contact us following your recent stay in 1C Major Trauma ward at QEUH.

It is great to hear that you were treated with care and compassion following your accident.

The staff in the Major trauma ward work hard to provide a high standard of care to all their patients and they will all be delighted to receive your positive feedback. Thank you for your special recognition of Jess and Lauren's kindness.

I hope your recovery is progressing well.

Many thanks again for sharing feedback on your experience.

Kind regards

Morag Busby, Lead Nurse Major Trauma and Orthopaedics

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