I accompanied my mum to ED department one evening late March 2025, she needed treatment and is awaiting admission. The challenges in ED are well known and documented, but I observed all staff from the nurses, the doctors, and the lady who served the tea, treated my mum and all others availing of treatment with kindness, respect and dignity. Despite the pressures there is clearly a kind compassionate culture and excellent care. The small details matter, well done to all on shift in ED recently. Really moved by the warmth and selflessness of all the staff team at every level. Thank you.
"Moved by the warmth and selflessness"
About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB
Posted by scoreboardtf54 (as ),
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