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"I loved her honesty and advice given"

About: Children & Young People Physical Health / Rotherham Children's Neuro Development Service

(as a parent/guardian),

Sara was absolutely brilliant! yes the wait to see someone was very long but once seen by the team I can not complain! She really listened to me and understood what myself as a mum to 2 children with additional needs, and how my children navigate life.

Its hard at times but if I'm honest, I will truly miss Saras advice and listening ear, I felt like I had a friend who was full of knowledge and really cared about myself and my boys.

I loved her honesty and advice given, it has helped me understand more and get help from the right places.

My youngest son was very fond of Sara and she just made us all feel at ease during assessments...

I truly feel she listened and remembered all of our conversations better than I did!

Sara is a brilliant staff member for the role she does and deserves recognition for this.

So as an exhausted mum with 2 very trying boys, I thank her with all my heart for making the first call, through to assessment, then to after the diagnosis for listening to my moaning, tired self!

Credit where its due!

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Responses

Response from Caroline Jefferies, Team Manager, Children's Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust last month
Caroline Jefferies
Team Manager, Children's Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 27/03/2025 at 15:23
Published on Care Opinion at 15:23


picture of Caroline Jefferies

Hello,

My name is Caroline, I am the team leader for the Rotherham Childrens Neurodiversity team. Thank you for your fantastic feedback about Sara. I know she will be thrilled that she has made such an impression on you and your family and I will ensure that she hears about it and that she is recognised for the fantastic and passionate work that she does.

I am glad she has been able to provide you and your family with support whilst you are navigating diagnosis and the exhaustion of motherhood!

Thank you again,

Caroline

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