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"Peggy wood centre Maidstone hospital"

About: The Maidstone Hospital / Breast surgery

(as a service user),

My experience with the Peggy Wood Breast Care Centre as been awful. Running so late, The staff decided it was lunchtime at 11.00 am when it was my appointment for a lump in my breast. The staff called me to a waiting area and then decided that they couldn't deal with any more patients. They were laughing and joking with each other and discussing holidays. The conversation was so loud It was like a scene in a school. They did not care I was still awaiting my ultrasound. I kept asking for over half an hour while I was going in. They rudely ignored me and carried on with their chatting and holiday plans.

This is a cancer ward and most women are worried out of their minds, but these lot did not have any respect for the patients. So after 45 minutes I left and another nurse said let's talk to the doctor. So I went in to see the doctor who asked me if I had my ultrasound yet. I said no.

The doctor then decided they would give me antibiotics, although they did not know what it was. They rang three doctors because I'm allergic to a lot of antibiotics. They then said you need a mammogram as your last one was in 2023. Incorrect.

So I had another mammogram and then went back to see the doctor. Who then said you needed to have an ultrasound, but now they were closed. Can I come back on another day.….no

I am not going back, and the NHS wonder why women don't get their breasts checked...look no further than Maidstone Cancer Breast Care Centre.

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