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Exceptional care received

Posted By COpatient80

"Exceptional care received"

About: Glasgow Dental Hospital and School / Emergency Dental Treatment Centre Level 1

(as a parent/guardian),

My 8 year old son had to attend an emergency dental appointment at the Glasgow Dental Hospital on Sauchiehall street mid March.

The care he received from Both the Dental Nurse and the Dentist was exceptional. They were able to keep my son calm and explained the procedure without using any terminology that would cause alarm.

Both are an absolute credit to their profession and the health board. Thank you!

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Responses

Response from Operational Manager, Oral Health Directorate, NHS Greater Glasgow and Clyde 3 months ago
NHS Greater Glasgow and Clyde

Submitted on 27/03/2025 at 16:37
Published on Care Opinion at 16:37

Dear COpatient80

On behalf of the out of hours emergency dental treatment team, many thanks for taking the time to provide such positive feedback following your son's attendance at the emergency dental clinic.

It was great to hear that you were delighted with the care received from the dentist and dental nurse and everything was explained in such a way as to reassure your son.

I will ensure your kind comments are shared with the team who will appreciate this very much.

I trust your son has now fully recovered.

With Best wishes

Julie

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