"Terrible practice "

About: Tower House Surgery Tower House Surgery High Wycombe HP12 3AF https://www.towerhousesurgery.com/

Posted via nhs.uk 7 months ago

The latest issue is today Been on hold to them in que position 1 for 35 minutes late afternoon and they never answered the phone . Their communication is terrible . I’ve had open heart surgery the end of November and they havnt even contacted me once . I need Physio because of the pain but just can’t get hold of them

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Tower House Surgery

Submitted on 24/03/2025 at 18:33

Published on nhs.uk at 18:33

Dear Patient,
I am sorry to hear that you have been on hold so long, I will look into this.
Unfortunately as you have submitted this anonymously I can't act on it for you.
Please do try again or make contact through the website which is preferred by a large number of our patients as your query will be passed to the the correct member of the team. https://towerhousesurgery.com/services/managing-your-health-online/online-forms/get-help-for-any-health-problem/
Please do try and make contact again.
Beth Sergiou
Practice Manager

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Terrible practice

"Terrible practice "

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k