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I left feeling informed and reassured

Posted By caringpb95

"I left feeling informed and reassured"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

Attended the clinic with pain, I was unaware that it was appointment only however the booking clerk was very helpful and found me an appointment that morning.

I had a review with Dr Kate who was very professional. She listened and made my concerns feel validated. Did appropriate tests and made a clear plan. I left the consultation feeling informed and reassured.

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust last month
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 27/03/2025 at 12:06
Published on Care Opinion at 12:06

Hi caringpb95,

Thankyou for your feedback.

I'm sorry to hear of the pain you've been experiencing, but glad that you felt well looked after by Kate and able to share your concerns with her. It sounds great that together you have worked out a care plan and that through tests you will get some answers.

Kate will be so pleased to read these comments and I will definitely pass this feedback onto her.

I'm glad you felt informed and reassured when you left.

If we can be of anymore assistance please do not hesitate to contact us on 0300 303 3989 or via our website for online booking.

Many Thanks

Emma

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