"Fix BMI scales!"

About: Oakfield Surgery Oakfield Surgery London SE20 8QA

Posted via nhs.uk 2 months ago

Great practice, amazing and helpful staff. However can we please repair the BMI scale in the lobby! It’s been well over 6 months it’s been sitting there with an out of order sign! If you won’t repair it then please remove it. My GP speaks to my about my weight, I have been making efforts to improve I use my scales at home but to check my BMI I can’t even do it locally! Very disappointed.

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Oakfield Surgery

Submitted on 25/03/2025 at 16:50

Published on nhs.uk at 16:50

Dear Patient,
Thank you for your kind words about our practice and staff—we truly appreciate your feedback! We understand your frustration regarding the BMI scale, and we sincerely apologise for the delay in addressing this issue.
We’ve been looking into repair options, but given the time it has taken, we agree that a resolution is overdue. We will escalate this matter to avoid further inconvenience.
In the meantime, if you need a BMI check, please don’t hesitate to ask at reception—we’d be happy to assist by booking you in with our nurses. Thank you for bringing this to our attention, and we appreciate your patience.
Kind regards,
Selda Aslan
Practice Manager

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