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"Social Prescriber - Above and beyond"

About: Community Services / Social Prescribers

(as a carer),

My Partner was diagnosed with ADHD and Autism a few years back. The mental health nurse referred her to a social Prescriber and this is when we met Jeni.  

My partner is a very anxious person, but Jeni managed to put my partner at ease.  

Jeni offered exceptional support and my partner was able to put her trust in someone (this doesn't happen often). Although Jeni was there for my partner, she also ended up being there for me, listening and taking my concerns into consideration, without taking any support away from my partner.  Jeni went above and beyond for us a lot. You don't often find that.

My partner was going through a hard time as not only dealing with the diagnosis and finding herself, her landlord decided it was time to upgrade the flat she was living in as a long term tenant, and my partner ended up losing her flat. Without going into detail, landlord lied, put her through so much stress and was out her house for approx. 10 months and fighting her rights before she gave up and handed back the keys.  We didn't know who to contact to help.

Jeni went above and beyond and contacted different people for support for us.  This helped both my partner and me a lot as I am also my partner's carer.

Without Jeni we would have been lost and have been very grateful for Jeni's support.  If we could have kept Jeni on a long time basis this would have been great but we know this is not something that can happen. 

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Responses

Response from Pamela Ritchie, Perth and Kinross Health & Social Care Partnership 7 months ago
Pamela Ritchie
Perth and Kinross Health & Social Care Partnership

I manage the Access Team which is the first point of contact for all adults living within Perth & Kinross aged 16+ with an adult social work/social care concern. The team comprises social workers, community care assistants, mental health assistants with administration support.

Submitted on 24/03/2025 at 13:49
Published on Care Opinion at 13:52


picture of Pamela Ritchie

Dear LoopiJ74,

Thank you so much for your beautiful feedback. As Jeni's Team Leader it is so good to hear from people about the good work the team does. I wish you and your partner well and thank you again Jeni is a valued member of the team and I am sure she will be very grateful to you for taking the time to give this valuable feedback.

Thank you Again

Pamela

Pamela Ritchie

Team Leader

Social Prescribers Team

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