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Story from nhs.uk

"Good and bad"

About: Watford General Hospital

Emergency visit to a/e. Long wait for triage as delays due to communication from main reception to triage nurse even though I was bleeding and older person.

I must compliment the young doctor who was extremely caring and received good quality of care, as also from a senior doctor and nurse.

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Responses

Response from Watford General Hospital last month
Watford General Hospital

Submitted on 29/05/2025 at 13:40
Published on nhs.uk at 13:40

Thank you for taking the time to share your experience. We’re very sorry to hear about the delay you experienced during your emergency visit.

We're glad to hear that once you were seen, you received high-quality care from our team. Your kind words about the young doctor, senior doctor, and nurse are truly appreciated, and we will make sure they receive your compliments.

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