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"What an amazing team"

About: Braid Valley Hospital and Ballymena Health and Care Centre / Community Midwives

(as a service user),

I have been so nervous leading up to my twelve week scan/booking appointment with crippling fears and worries that my baby will not be ok.

When I walked into my appointment this morning I was met by compassionate staff who put me at ease and explained everything that would happen at my appointment, I felt completely listened to and supported by the wonderful midwifery team in BHCC and I feel so thankful to say that my baby is growing well and their heart is strong. 

I want to thank the kindest midwife, Denise and Claire and their wonderful midwifery student Niamh; words will not truly express how greatful I am to them both for the kindness they showed me when I was overwhelmed, the knowledge they shared with me when answering all my questions and for honestly putting me at complete ease. Thank-you seems so small for the impact you have had on me today but because of the way I was treated I walked out of my appointment reassured, calm and happy. 

What an amazing team! 

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Responses

Response from Lead Midwife, Maternity, Northern Health and Social Care Trust 7 months ago
Submitted on 08/04/2025 at 15:32
Published on Care Opinion at 16:17


Dear Clairex93

I am the lead Midwife for the service area and want to thank you for your lovely words.

I will pass on your compliments to the Team who work incredibly hard to make every experience positive.

Jackie O'Neill

Lead Midwife

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