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They couldn’t have treated me any better

Posted By Aries55

"They couldn’t have treated me any better"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

I was treated in Wishaw general hospital for a thumb ulnar collateral ligament repair.

The staff were all extremely helpful and friendly. Everything that was happening before, during and after the operation was explained very clearly. 

They couldn’t have treated me any better. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 31/03/2025 at 11:34
Published on Care Opinion at 11:34

picture of Jennifer Montgomery

Dear Aries55,

Thank you for sharing your experience of University Hospital Wishaw, Trauma and Orthopaedics.

I am so pleased to hear that you had excellent treatment during your surgery and that the staff kept you informed before, during and after the procedure. It can be a worrying time attending hospital for a procedure and I am sure the excellent communication would have been very reassuring.

I will ensure your kind words are passed on to the whole team who I know will get a real boost in hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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