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"Something simple like my ears being blocked"

About: Airdrie Locality / Treatment Room

(as the patient),

My first appointment was to assess how much wax was in my ears and I was asked all relevant questions questions relating to my health and past history. The nurse was great.

She advised me what to do in order for this procedure to be carried out.

My second appointment, Amanda was very nice, she made me comfortable and was talking to me all the way through the procedure.

Always asking if I was ok to continue. My ears are now fully functioning.

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Responses

Response from Michelle Stewart, Team Leader, Treatment Room North West Locality, NHS Lanarkshire 3 months ago
Michelle Stewart
Team Leader, Treatment Room North West Locality,
NHS Lanarkshire
Submitted on 23/07/2025 at 16:37
Published on Care Opinion at 16:37


Thank you for taking the time to share your positive feedback following your visit to your treatment room appointment. Amanda is a highly valued member of our team, committed to providing the highest standard of care to all our patients. I’ll be sure to pass your kind comments on to her—I'm certain she’ll be delighted to read them.

Michelle Stewart

Team Leader

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