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Staff made you feel at ease

Posted By starkq36

"Staff made you feel at ease"

About: North Devon District Hospital / Radiology (X-ray)

(as a service user),

Went for DXA can at NDDH for scan. Karl ran through exactly what was going to happen clearly and factually. Karl provided additional information and made you feel at ease.

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 24/03/2025 at 09:55
Published on Care Opinion at 09:55

picture of Gill Kite

Dear starkq36,

Thank you for taking the time to leave positive feedback following your DXA scan. I'm glad that you were made to feel at ease and were well informed as everything was explained clearly.

I will pass your kind comments onto Karl and the DXA team who will be very pleased to receive them,

Kind regards

Gill

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