Text size

Theme

Language

"I was really quite upset by the appearance of the hospital"

About: Ear, Nose & Throat / Ear, Nose and Throat Outpatients Area 4

(as a carer),

I accompanied my husband to Ninewells Hospital today for an audiology department appointment. he had an excellent experience and the staff were friendly, helpful and professional. However the state of the building itself and the image that it presents is just dreadful. 

Only last week I two days in an other hospital following and operation and was absolutely shocked to read the inspectorate report about the cleanliness within the hospital. Granted most of its building are much newer than those at Ninewells, but, comparing the two hospitals, Ninewells was visibly grubby and neglected looking.

I can imagine it is a difficult building to care for but I was really quite upset by the appearance, both internally and externally of the hospital.

If this other hospital has a hygiene problem, I wonder what on earth is the rating for Ninewells? 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sarah Bruce, Personal Assistant, Audiology, NHS Tayside 2 months ago
Sarah Bruce
Personal Assistant, Audiology,
NHS Tayside
Submitted on 27/03/2025 at 10:17
Published on Care Opinion at 10:17


picture of Sarah Bruce

Good Morning Alipb57

Thank you for taking the time to post your experiences on Care Opinion. We value your feed back on the experience and the care you have received. I am so pleased to hear that you had a positive visit to Audiology and our staff were friendly, helpful and professional.

I am extremely sorry to hear that not all of your visit to Ninewells Hospital was positive. I will contact Care Opinion and ask them to forward your concerns to the Estates Team to comment on the issues you have raised in this post.

Thank you again for taking the time to provide feed back to us.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k