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I felt listened to and supported

Posted By Peggi22

"I felt listened to and supported"

About: Woodend Hospital / Elective Orthopaedics

(as a service user),

I had hip replacement surgery early February 25 at Woodend Hospital and wanted to express my gratitude for the exceptional care I received. From Nr Neilly and his surgical team to all the amazing staff I met throughout my stay. I felt listened to and supported to a very high standard on ward 7.  

I did have to wait for longer than expected for my operation but was kept informed during this which was reassuring.

I would also like to say Thankyou to Mr Neilly’s secretary Lauren who was lovely to deal with and was very helpful. I am now 6 weeks post op and pain free …. What more could anyone ask for. I’m delighted and can now live a fuller, pain free life. 

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Responses

Response from Diane Hendry, Assistant Support Manager, Orthopaedics, NHS Grampian 2 months ago
Diane Hendry
Assistant Support Manager, Orthopaedics,
NHS Grampian

Submitted on 29/04/2025 at 10:44
Published on Care Opinion at 12:06

Thank you so much for sharing your lovely experience with us and we are delighted to hear about the exceptional care that you received throughout your journey.

I will share your lovely comments with the teams directly, as I know they will be delighted to hear that you have felt so well cared for by them and that you feel you can now live a fuller, pain free life. Wishing you all the best with your continued recovery.

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