After weeks of worry and issues bouncing around the system following a blood test showing elevated PSA levels I was finally due to get some peace of mind.
I had a virtual (telephone) appointment scheduled with a nurse specialist based at the Glasgow Royal with them giving me an appointment time of 16.00 in mid March. In the run up to this appointment I received two separate texts in the preceding days making sure I knew about the appointment and to get in touch and cancel if I could no longer make it.
These texts also reminded me on each occasion a missed appointment would cost the NHS over £200. Come today at 17.22 as I type this after rearranging a visit from my grand children, with no phone call and left still in the dark wondering if I have an all clear result or a much more serious medical condition, having to wait until goodness knows when for another appointment. All this resulting in unnecessary worry.
It feels wasteful of my time and the NHS resources, I’m also left questioning why the text system that told me not to forget could not have told me the clinic was running late or that you needed to rearrange the meeting til the next day?
"Kept waiting and worrying about PSA Results by the clinic"
About: Glasgow Royal Infirmary / Urology( Ward 70) Glasgow Royal Infirmary Urology( Ward 70) G4 0SF
Posted by Waveydavie (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Nicole McInally