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Broken hip

Posted By A Happy Bunny

"Broken hip"

About: Scottish Ambulance Service / Emergency Ambulance Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I tripped over a blanket and broke my hip. The ambulance came within 10 minutes. I was taken straight into casualty where I was assessed and given pain killers. Then I went straight up to the ward.

Within 2 days I was given a full hip replacement and 3 days later I was allowed home after being diagnosed and treated for osteoporosis.

Mr Shenoy, the surgeon and all the staff were excellent, explaining everything fully and putting me at my ease. The interaction with them produced plenty of laughs and even the food was good.

Well done the NHS!

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Responses

Response from Andrea Bendowski, Clinical Nurse Manager, Planned Care, NHS Fife 2 months ago
Andrea Bendowski
Clinical Nurse Manager, Planned Care,
NHS Fife

Submitted on 20/03/2025 at 12:57
Published on Care Opinion at 12:57

picture of Andrea Bendowski

Dear A Happy Bunny,

Thank you for sharing your experience. We're sorry to hear about your accident but delighted to know that you received such good care from our team. It’s wonderful to hear that Mr. Shenoy and the staff provided not only outstanding medical treatment but also reassurance and kindness throughout your stay.

We’re glad that you felt well-informed, supported, and even managed to share some laughter during your recovery. It’s also great to hear positive feedback about the food!

Thank you for taking the time to share your experience, the team will be delighted with your kind words.

Wishing you a speedy recovery.

Andrea Bendowski

Clinical Nurse Manager

Orthopaedics

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Response from Mark Hannan, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 2 months ago
Mark Hannan
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 20/03/2025 at 13:33
Published on Care Opinion at 13:33

Hi A Happy Bunny,

I see my colleague Andrea from NHS Fife has already responded to your wider comments about your care, but I just wanted to thank you for the kind comments about the Scottish Ambulance Service.

I'm pleased to hear that an ambulance was with you so quickly to help alleviate the severe pain you must have been experiencing.

Thanks for taking the time to share your story.

Best wishes,

Mark

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