"I feel confident that the team will be there to support me"

After 2 falls that required hospitalisation, I have received top class care from the community OT, Andrea at Avon Valley Community Team.

I was provided with support throughout in the supply of all the correct equipment. Some of it was temporary, some now essential in making my life safer.

Andrea was thorough in her assessments and made her recommendations accordingly however she’s was always open to my suggestions/wants/needs.

We went on a journey from ceiling hoists & knocking out walls, to now, two pieces of additional equipment that do everything I need, safely and with minimal fuss.

Nothing was too much trouble as we tried various aids and manoeuvres . Over the course of several weeks I moved safely back upstairs from my temporary set up downstairs in our sitting room. It’s felt like a huge achievement that we worked through together. We had input from Megan from HES, whose knowledge of one particular piece of equipment proved invaluable.

As my needs change, I feel confident that the team will be there to support me.

Without Andrea’s perseverance I would not be so safe in my transfers and being able to shower safely.

Delivery and collection of different equipment (and there was rather a lot), from Hampshire Equipment Services was very good, with a shout out for Charlie, the delivery driver, always courteous, helpful & exceptionally cheerful.

Thank you all.