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Great care and advice with such a competent team

Posted By pepperdc34

"Great care and advice with such a competent team"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) / Fracture Clinic Royal Devon & Exeter Hospital (Wonford) / Medical Imaging Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

I broke my left wrist and went to the A&E department late January 2025 staff - Jayne (waiting room nurse), triage doctor, John, Lewis, lovely lady assisting - Marvellous - professional and supportive.

Trauma & Orthopaedic surgery from the moment we are greeted on this ward to leaving, it is like a well oiled machine. I have the whole team to thank. Laura - surgeon (primary), Cara - surgeon, Lauren - anaesthetist, Charlotte, Claire (pre op nurses) Krishna (recovery), Simna (staff nurse took care of me all day) Lovely lady who greeted us in the morning. Professional, supportive with a lovely bedside manner.

Fracture clinic receptionists, Keely and Matt fracture room, Will - physio.

Naomi - trauma nurse, Phil nurse, Sabina - surgeon, Sarah physio.

Radiography - all staff. Receptionists in radiography.

It is overwhelming when I think of the amount of people who have taken care of me. I must thank who ever sends the follow up fracture clinic appointments I had my first in the recovery bed from the operation amazing. I was obviously shocked with my mind scrambled but through such great care and advice with such a competent team of people. I am on the road to recovery. Thank you all very much.

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Responses

Response from Clarice Chisling de Burgh, Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre, Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Clarice Chisling de Burgh
Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 20/03/2025 at 16:13
Published on Care Opinion at 16:13

Hello pepperdc34

Thank you for this amazing feedback and the time you took writing it. We are always grateful of any feedback from patients. As this helps us develop our service and lets us know when we are doing things right.

I will also pass this onto the team, who will also be very thankful.

Best Wishes

Clarice

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Response from Elizabeth Chapman, Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Elizabeth Chapman
Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 10/04/2025 at 14:54
Published on Care Opinion at 14:54

Hello pepperdc34

My name is Liz Chapman and I am one of the operations managers in Medical Imaging (Radiology). Thank you for taking time to share how wonderful your experience was while being treated for a fracture.

We are pleased to be able to work closely with the fracture team to provide excellent care to all patients.

I will share this positive feedback with the team and congratulate them on a job well done!

Kind Regards

Liz Chapman

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