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"Worst practice, Doubting the credibility of…"

About: Bell House Medical Centre

I’m 35 weeks pregnant and allergic to NSAID drug and visited the GP surgery yesterday due to severe cold, cough, and throat ache, Doctor was very rude to me and was in too much hurry that she didn’t even bothered to listen to my concerns clear and even after saying I’m 35 weeks pregnant and allergic to NSAID drug, she was so neglectful that she gave me medication which clearly”Difflam Spray” and asked to take paracetamol and use the spray.

The Difflam Spray in its information leaflet has clearly mentioned a warning sign to not prescribe for patients allergic to NSAID drug and for pregnant women in her last 3 months of pregnancy as it can harm unborn child.

Attaching the details which I found in the information leaflet of “Difflam Spray”

Warnings and precautions:

Talk to your doctor, pharmacist or nurse before

using Difflam Spray:

• If you have a history of asthma

• If you are allergic to acetylsalicylic acid or other non-steroidal anti-inflammatory (NSAID) drugs

Pregnancy, breast-feeding and fertility

If you are pregnant or breast-feeding, think you may be pregnant or are planning to have a baby, ask your doctor or pharmacist for advice before taking this medicine.

Do not take Difflam Spray if you are in the last

3 months of pregnancy as it could harm your unborn child or cause problems at delivery. It can cause kidney and heart problems in your unborn baby. It may affect your and your baby’s tendency to bleed and cause labour to be later or longer than expected.

I don’t no how can a doctor be so impatient to play with a patients life even after mentioning both the things of being allergic and pregnant Doctor gave medication which could harm both me and my child. I doubt the credibility of doctors at Bellhouse GP surgery now and thinking of Doctors being so negligent about patients health is horrible.

If I haven’t checked the warning signs before using the Difflam Spray it would have costed my life as my allergy is severe where my face, throat gets swollen just after 4 to 5 mins of taking any medication with NSAID drugs.

Expecting the Health service will improve in future and I need not to doubt the credibility and knowledge of Doctors working in NHS.

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Responses

Response from Bell House Medical Centre 7 months ago
Bell House Medical Centre
Submitted on 19/03/2025 at 13:17
Published on nhs.uk at 13:17


Dear Patient

Thank you for your feedback. I'm sorry for your poor experience at this surgery and distress caused to you. I will be discussing this with the doctor concerned and her supervisor. Please do contact me on bhmc.pm.bellhouse@nhs.net if you would like to meet to discuss your concerns and experience further.

Mel Quinn, Practice Manager

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