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time i have been on the phone

Story from nhs.uk

"time i have been on the phone"

About: Norbury Health Centre (02)

i have try to book an appointment with the doctor and practice pharmacist and spent 50 min and no one answered ,this is the second time i have ,

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Responses

Response from Norbury Health Centre (02) last month
Norbury Health Centre (02)

Submitted on 09/04/2025 at 19:19
Published on nhs.uk at 19:19

Dear Mr Casey,

We apologise for the inconvenience caused to you as the phone system did not connect you to the reception. We would be happy to pass your phone number to our telephone system provider so they can look into the problem. We need your consent to investigate the matter. Please kindly contact one of the managers if you still need any assistance. Many Thanks Mr R Shah.

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