My 91 year old mother needed a large Skin graft following removal of an unwanted lesion on her back. Initial consultation with Consultant was efficient, informative & the procedure was explained and planned very quickly; as we were not local essential pre-op monitoring was arranged the same day & although the wait for blood tests was long that day; it was done with care.
A telephone pre-op was completed at the time arranged.
Day surgery were fantastic, first on the list & discharged post GA by early afternoon;Good anesthesia, as no vomiting and great recovery; lovely nursing staff, ensuring Mum was safe before i took her home.
Follow up Specialist dressing appointments x 2 were arranged by the secretary over the phone to ensure we could get Mum to them.
The Specialist Nurse in Plastics (outpatients) were run without delay, with care & a smile. Seen on time and dressing care was spot on.
Discharge letter arrived quicker than anticipated, with notable personable reference.
6 weeks later; no infections; no set backs & wounds are continuing to heal fantastically.
Amazing team;great results . The Nhs at its best - thank you
"Outstanding service"
About: York Hospital York Hospital York YO31 8HE
Posted via nhs.uk
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