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"The Old School Surgery Staff are Amazing!!"

About: The Old School Surgery

I visited my surgery this week, I had a blood test.

I am petrified of needles!! I was fortunate to meet a nurse who took my blood, she was unbelievable! I didn't even know she took my blood, it was absolutely painless.

She kept me chatting during the procedure.

I also met the receptionist (I'm afraid I didn't catch her name) she was talking to an elderly Gentleman. Her tone and conversation was so refreshing to listen to. I felt compelled to tell her my observation. This lady is also an amazing member of staff who is a credit to this surgery.

Treat them well, they work very hard!!

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Responses

Response from The Old School Surgery 4 months ago
The Old School Surgery
Submitted on 25/03/2025 at 09:21
Published on nhs.uk at 09:21


Dear Ken

Thank you for taking the time to give us a review.

I have shared your review with both the Phlebotomist and Care Navigator you mentioned, and also informed their team leaders.

They both remember your visit and were delighted to be on the receiving end of such a positive review.

Best wishes

Tim

Practice Experience Manager

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