"Ensuring the appropriate care for a family member shouldn't be this hard"

I have previously submitted feedback regarding Glasgow city health and social care partnership home care service. The service has not improved despite assurances. My Mother is a widow in her 80s, she  lost her husband to skin cancer 42 years ago and has lived alone for 40 years.

Sadly, my mother had a recent hospital admission and after 3 weeks in hospital due to delirium she was discharged with a 4x daily care package.

This was quickly reduced to 3 x daily and then her support to have a bath and her hair washed was  reduced to 2x weekly. Now that care has transferred from the reablement team to mainstream more issues have emerged.

A male carer arrive to administer medication, prepare my mother's dinner and support her to get undressed washed and into her night wear. This was not only unacceptable but also very distressing to my mother and she required medication to calm her.

Where are her rights under the equality act ?

Where are her rights to be treated with dignity ?

Where is the person-centred care ?

I had been seeking personalisation and social work were supposed to be preparing a funding application However, I was informed by mum's social worker that this service had now ceased due to funding issues and my only option to try to keep my mother out of a care home for as long as possible is to seek self-directed support to pay private carers for the care mum needs as Glasgow City Homecare appear unable to.

My mother is a woman in her 80s with advancing vascular dementia and Essential thrombocythemia (ET),  a rare blood cancer where the bone marrow produces too many platelets, increasing the risk of blood clots - for which she receives a daily oral cytotoxic medication.

The level of support provided by Home care does not in my experience relieve carer stress, it adds to it .

I can at the very least advocate for her - I truly fear for those who have no advocate.

Caring should not be this hard, being told constantly by care staff that they are short staffed is not appropriate, but being told by care team that they have one carer for a particular day and then asked who should they send the carer to my mother or a palliative patient is totally unacceptable.