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Made my journey a breeze

Posted By learningtr35

"Made my journey a breeze"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I needed to obtain some medication urgently and had no appointment and all of the amazing team listened to me and made my journey a breeze. They got me straight in and sorted and my mind put at ease. Very professional and very polite bunch of ladies. Top marks to everybody that helped me. You made my day 🙂.

Thankyou for everything. Keep up the great work.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 3 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 20/03/2025 at 13:17
Published on Care Opinion at 13:17

picture of Andrew Garratt

Hi Learningtr35,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that the staff were professional and polite and able to see you and provide medication straight away. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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