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"Thank you to everyone who supported and looked after me"

About: Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b)

(as the patient),

I was admitted to QEUH ward 11b for pain management after my ear operation.

I couldn't manage my pain at home nothing was settling it. I was on the ward for several days. I was in a lot of pain post op and the staff were very understanding and honestly could not have done more to help and support me. Natalie took my stitches out and was brilliant alongside showing a student nurse. I really enjoyed my stay on the ward. The staff helped get my pain under control so I could go back home to recover further. 

Thank you to everyone who supported and looked after me during my short stay. Special shoutout to Natalie, Emma and the Irish nightshift nurse.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 25/03/2025 at 12:15
Published on Care Opinion at 12:15


picture of Kevin Torbet

Dear Eva1234

We are truly grateful for your feedback and so pleased to hear that the care you received on Ward 11B at Queen Elizabeth University Hospital made such a positive difference during your recovery. We understand how challenging post-operative pain can be, and it's wonderful to know that the team was able to support you and help get your pain under control so you could continue recovering at home.

We’ll be sure to pass on your special thanks to Natalie, Emma, and the Irish nightshift nurse. Your kind words about Natalie’s care and teaching the student nurse will certainly be appreciated by her and the whole team. It's heartening to hear that you enjoyed your stay, and we’re glad we could help make your experience more comfortable during a difficult time.

Thank you again for your feedback, and we wish you a smooth and speedy recovery.

Kind regards

Kevin

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