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I was treated with compassion

Posted By Suziehnk350

"I was treated with compassion"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as the patient),

I am a mature transgender woman undergoing transition. I faced violent sexual assault in 2023 which took the will of living away from me. After providing initial treatment, the hospital A&E department referred me to the Sexual Health Clinic at Bishton Court in Telford. I was treated with compassion, care and referred for therapy.

Julia at the Sexual Health Clinic saved my life by pulling me out of dark depths of severe depression. She took excellent clinical care of me, motivated me endlessly and got me standing again. I continue to visit the clinic for sexual health care.

I was also referred for therapy with Axis Counselling in Shrewsbury which I found very useful.

The compassion, the guidance and the positive reinforcement from Julia has been transformational and has served as a lifeline and brought me back from the brink. I shall forever remain indebted to Julia and her team.

Thank you so much.

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Responses

Response from Margaret Brothwood, Clerical Officer, Telford & Wrekin Open Clinic, Inclusion 2 months ago
Margaret Brothwood
Clerical Officer, Telford & Wrekin Open Clinic,
Inclusion

Submitted on 31/03/2025 at 15:30
Published on Care Opinion at 15:30

Thank you for your feedback. I will pass your comments onto the staff member mentioned. I am glad you had a good experience within our service. Our staff always appreciate feedback like this, as we always try our hardest to ensure patients’ needs are met and have an all-round good experience with us.

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