"Great practice"

I recently visited my GP practice for support with my DVT diagnosis, and the experience was brilliant. My GP took the time to go through my symptoms—like the pain and swelling in my calf and ankle—explaining how apixaban would help and what to watch for. They were patient and reassuring, which made a big difference during a stressful time. The receptionist was just as great—when I called to book, they sorted an appointment quickly and were so kind, even checking how I was feeling. On the day, while I was still on crutches, the receptionist went out of their way to assist me to the toilet, which was incredibly helpful and thoughtful.