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"Saying ‘Thank you’ seems insufficient"

About: Phoenix Family Care

I had to have emergency surgery in September 2024 which has taken six months to fully recover from. The road to recovery involved daily visits to the HCA and Nurse (it is a shame this review does not allow me to name them personally but I understand why) for the first couple of months, with visits every other day thereafter. Recovery was not straightforward but, throughout, they both looked after me and went above and beyond to make sure I was moving forwards. It was very difficult at times but their dedication and warmth never faltered. They are an absolute credit to their profession and this GP surgery. I know that they genuinely cared about my recovery and did all they could for me. Saying thank you doesn’t feel as though it can ever be enough to acknowledge my appreciation to them or recognise their efforts. I could not praise them highly enough. Thank you so much both! I’m sorry about all of my jokes.

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