Last weekend I contacted NHS Scotland on 111 and I just want to thank everyone involved in my care. The call handlers were caring and professional, and following their assessment, I was given an appointment to attend Stirling OOH department. Again I received excellent care, I was seen very quickly and a plan of care was put in place. The Nurse and Doctor I saw were kind, attentive and reassuring.
I had to attend the Urgent Care Centre in Forth Valley Royal Hospital the following day, where again the care I received was excellent. Teigan and the team went above and beyond for me and I am truly grateful to you all. Thanks also to the staff in the Xray department, who again were excellent.
I just want to say thank you to everyone involved over the whole weekend.
"Excellent care"
About: Forth Valley Royal Hospital / Urgent Care Centre Forth Valley Royal Hospital Urgent Care Centre FK5 4WR NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Stirling Care Village / Minor injuries unit Stirling Care Village Minor injuries unit FK8 2AU
Posted by Ooh reviewer (as ),
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