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"Calm, reassuring, and incredibly efficient"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics)

(as a parent/guardian),

I just wanted to share how grateful we are for Nurse Practitioner Rebecca, who looked after us in Short Stay. From the moment she came over, she was calm, reassuring, and incredibly efficient. When you have a child with complex needs, hospital visits can be stressful, but Rebecca made everything so much easier.

Our wee doll had been struggling with her chest, and Rebecca wasted no time. She listened, assessed, and quickly diagnosed with a confirmed x-ray. Within no time, she had everything sorted—an antibiotic in hand and us on our way. She never made me feel silly for asking questions or worried about wasting time. Instead, she made us feel heard, valued, and cared for.

All the staff in Blossom are lovely but Rebecca really went above and beyond for us. 

Thank you, Rebecca—you make difficult days much easier, and we won’t forget it. 

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Responses

Response from Linzi Hughes, Ward Manager Blossom ward, Children and Young People's Directorate, Southern Health and Social Care Trust 3 months ago
Linzi Hughes
Ward Manager Blossom ward, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 19/03/2025 at 09:06
Published on Care Opinion at 09:06


Hello and thank you for sharing your care opinion.

It is so nice to hear that you had such a positive experience in short stay and Rebecca was on hand to make it less stressful. We have wonderful nurse practioners who are highly skilled and focus on family centered care and I am glad you were able to receive this during your time in Blossom.

I will certainly pass on your kind words to Rebecca and I hope your daughter is now feeling much better.

Kind regards

Linzi Hughes

Blossom ward Manager

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