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Impressive consultation

Story from nhs.uk

"Impressive consultation "

About: Russells Hall Hospital

This morning I saw a clinical lead nurse for Urology. At first I was disappointed she wasn’t a Dr. and thought the appointment was a ticking the box exercise, however I couldn’t be more impressed with the knowledge and care given by this very good and caring nurse, a Dr. couldn’t have done more. Five star treatment.

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Responses

Response from Russells Hall Hospital 2 months ago
Russells Hall Hospital

Submitted on 19/05/2025 at 16:37
Published on nhs.uk at 16:37

Dear Barry,

Thank you for taking the time to tell us about your positive experience at our Urology department. We are very happy to hear that you received very good care and treatment and you received 5 star treatment. We have passed on your kind words and many thanks to staff within the department who will be happy to receive them.

All the best and take care,

Patient Experience Team

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