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"Every member of staff I encountered was excellent"

About: Cardiology / Cardiac Procedure lounge Royal Victoria Hospital / Cardiac Clinical Investigation

(as the patient),

Appointment today for a Coronary Angiogram. Reported to Cardiac Procedure Lounge around 7.30am.  Every member of staff I encountered was excellent from receptionist / porters / catering / nurses (Rinu) and  doctors / consultant Mr McQuilan.

The procedure was very thorough and explained to me throughout.  I understand that a dye was fed by catheter into my system and images were taken which showed the state of my arteries very clearly. 

I must say the hospital everywhere was spotless.  I was also extremely impressed with the equipment used.  

My thanks to everyone who made it run so smoothly.  Sorry I can't remember all their names.

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Responses

Response from Emma Herron, Assistant Service Manager, Adult Cardiology, RVH,MIH,BCH, Belfast Health and Social Care Trust 2 weeks ago
Emma Herron
Assistant Service Manager, Adult Cardiology, RVH,MIH,BCH,
Belfast Health and Social Care Trust
Submitted on 04/08/2025 at 12:53
Published on Care Opinion at 12:53


picture of Emma Herron

Good afternoon GAMCC

Thank you for taking the time to leave feedback. I am so glad to hear that your experience was positive and the hard work of our staff was appreciated. I will ensure your lovely comments are shared with the team.

Kind regards

Emma Herron

Cardiology Service Manager

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